TIMELY. FRIENDLY. PROFESSIONAL.

Key Features

Listed here are some things that you can count on when you choose S2 Signs for your interior lighting repair needs at your commercial building(s).

If you’re an FM for a national company give us a call to see how we can reduce your costs and provide amazing service.

 

frequently asked questions

We’ve compiled a list of the most frequently asked questions that we get about Parking Lot Lighting Repair from our clients for you to browse through.

If you have any additional questions please don’t hesitate to ask – that’s why we’re here! Just fill out the contact form below and we’ll respond to you ASAP.

What Kind of Lights Do You Fix?

We fix all different types of interior commercial lighting!

We repair Metal Halide (MH), High-Pressure Sodium (HPS), Fluorescent, Incandescent, Induction, Halogen, and LED exterior site lighting lamps, ballasts and fixtures.

How Fast is Your Response Time?

We make it a point to get to your location within 5 days of placing an order for repair, although, we often arrive onsite in as little as 2-3 days after an order is placed.

How Much Does It Cost To Repair My Interior Lighting?

It is almost impossible to know what your total bill will be without showing up and diagnosing your problem first.

Our hourly rate for our truck is $98.00 per hour. Parts are billed separately.

All work is billed at a minimum of one hour and then billed in half hour increments thereafter.

Do You Offer Free Estimates?

Unfortunately, we cannot provide free estimates for any type of lighting repair services. The process of diagnosing a problem takes almost the same time as correcting it.

Most of our commercial customer will provide us with an amount that they are comfortable spending to repair a fixture and ask us not to exceed (NTE) that amount without prior authorization.

Most Exterior Lighting Repairs can be handled in one trip with an NTE of $250.00 for one light and $325.00 for two or more lights – although actual figures can be above/below that number.

When you give us an NTE will will not go over that amount without your approval, nor will we automatically charge the full NTE amount automatically if the repair costs do not total up to the agreed upon NTE.

Do You Provide a Warranty?

Yes. We will warranty our HID lamps and ballast for a period of one year after the date of installation.

LED components are under warranty for 3 years after the date of installation.

Due to circumstances that are out of our control such as power surges and fluctuating voltages we cannot offer any warranty on incandescent or fluorescent lamps.

Do You Offer Billing Terms?

Yes, we offer NET 30 billing terms and monthly statements to all of our corporate accounts. Other terms are available by request.

First time customers are required to pay for the first hour up-front via credit card and asked to pay for the remainder of the bill upon completion of the repairs via credit card or check.

Do You Have 24/7 Emergency Service?

Yes, we do offer 24/7 emergency service. Please call 303-484-1443 for immediate service.

Are You Licensed and Insured?

Yes. We are licensed and insured to perform this type of work in the State of Colorado. Please email us by clicking here, or filling out the form at the bottom of this page to request insurance documents.

We carry $1M/$2M GL insurance, Umbrella Insurance, Commercial Auto and Worker’s Compensation insurance.

“Additionally Insured” COI certificates are available by request.

What Kind of Access Do You Need to My Business?

For all types of lighting repair we may or may not need access to your breaker panel to service the lights. We cannot know ahead of time without visiting your site first.

Many different types of controls run commercial lighting and sometimes we can fix your site lighting before/after hours to minimize impact on your parking and customers.

On our first visit to your site we will show up during normal business hours to ensure that we can get access to the necessary controls to safely assess the circuits responsible for your interior lighting.

Once we know how your site-specific controls work you may not need to be present to have us repair your interior lighting.

Do You Have To Special Order Parts?

Most of the time we have the parts needed to repair your interior site lighting on our truck.

Rarely, we may have to special order a part and return on a second trip for installation but this occurrence is very uncommon.

Can You Fix My Interior Lighting in One Trip?

Yes, we can usually repair your interior lighting in just one trip.

We keep all of the parts needed to repair most commercial exterior lights on all of our trucks including repair parts for Fluorescent, MH, HPS and LED lighting.

Will Your Work Interfere With My Customers?

The trucks that we dispatch to repair lighting are standard size bucket trucks and can fit into standard size parking spaces.

We aim to minimize the impact that we have on your customers and do everything in our power to make sure we arrive during non-peak hours for your business when possible.